ECopon Website and Application Privacy Policy
First Clause:
an introduction:
1) Our (Information Confidentiality Agreement) means the way we collect data and how we protect the personal information of users, and it is very important for viewing and reviewing the details of this agreement.
2) We do not concern us with any personal information of a specific person. Rather, personal information is collected from those wishing to use the eCopon website or linked internet pages (including but not limited to your buying and selling of products, or when you call by phone or by e-mail. By our user support center team), and as soon as you provide us with your personal information, you have authorized us to process this information in accordance with the terms and conditions (information confidentiality agreement).
3) We may resort to an amendment to the (Confidentiality of Information Agreement) at any time, after announcing this amendment by publishing the amended version on the site, and the amended version of the (Confidentiality of Information Agreement) will be in effect as of the date of its publication. Using the site is your commitment to the terms and conditions contained in the amended version of the way we treat and deal with your personal information that you have provided to us.
4) We hope that you will see from time to time the announcements of (eCopon) management that may be related to this agreement (confidentiality agreement).
The second item:
(Confidentiality of Information Agreement) covers the following activities, which are detailed in the items below:
1) We collect and retain your personal information that you handle, provide to us, view or modify.
2) Our use of your personal information, reviewing and amending it as needed.
3) Your use of your personal information and the information of other users.
4) Use, access, browse, and amend your personal information.
5) Tools for communicating with third parties over the Internet.
6) Browsing software used on your personal computer.
7) No spam or misleading emails.
8) Protect your personal information.
9) How do you contact us to inquire about (Confidentiality Agreement).
Third Clause:
We collect and retain your personal information that you handle, provide to us, view or modify:
1) As part of registering on the site, you will be asked to provide us with specific personal information, such as your name, email and / or phone number, and other similar information, and some additional information about you, such as your date of birth or any information specific to your identity, in addition to that and for the purpose of our authentication of your identity we may need You must provide us with a valid proof of your identity (for example, a copy of your passport, visa or residence permit, national identity and / or driver's license, commercial registration).
2) We may also need to collect specific financial information from you, such as your credit card and / or bank account details, in order to be added to your account information on the site, and this financial information will be used for billing purposes and to complete your transactions on the site.
3) After registering on the site, you should not publish any personal information (including any financial information) on any part of the site, with the exception of the "account management" part. This will protect you from the possibility of your exposure to fraud or theft of your identity information, as well as to publish you. Any of your personal information on any part of the site except for "my account" may be considered a violation of this agreement that may cause action to be taken against your membership of the site.
4) The information of your operations and activities will be recorded on the site, whether it is the process of buying, selling or displaying goods, withdrawing amounts or depositing sums or other activities related to your operations on the site.
5) Please note that we may use your Internet Protocol (IP) address, which is a unique number given by your Internet Service Provider or (ISP) in order to analyze the patterns of your activities that you practice on the site, and thus improve your management on the site. We may also collect your information about the details of your browsing operations.
6) We may collect additional information from you or about you in other ways, the details of which are not mentioned here, such as recording phone calls with the employees of the User Care Center or through your answers to our questionnaires. We may collect information for statistical purposes, then the names of the information owners will remain anonymous.
fourth item:
Our use of your personal information:
1) We use your personal information only to provide services and support from the customer service team, and it aims to measure the level of our services and improve them for you, prevent illegal activities, implement the terms of our agreement with you, in addition to overcoming obstacles, collecting fees, and providing you with promotional emails, as well as to document the information that you You provided it with third parties, for example, we may resort to sharing some of your personal information with banks or authorizing credit cards to process and document services with third parties for purposes related to increasing the level of security.
2) Although we are keen to maintain your confidentiality, we may need to disclose your personal information to law enforcement agencies, government agencies or third parties. We are obligated to do so by orders from the court or other legal departments, to be bound by the provisions of the law, when we believe that the disclosure of your information Personality may protect against bodily harm or financial loss, or to report suspicious activity or to investigate the possibility of a violation of the terms and conditions of the user agreement.
3) In the event that (eCopon), or any of its subsidiaries or commercial assets, is sold, we may disclose your personal information to the potential buyer, in order to continue the site's activity.
4) In addition, the information related to the goods that you buy or sell, this information may include details regarding the user’s identity, feedback and notes related to your use of the site. Otherwise, we will disclose your personal information to a third party after obtaining your clear permission.
5) We do not sell or rent to a third party any of your personal information within the scope of our normal business, and we will share your personal information with others only in accordance with what is stated in this (confidentiality agreement).
6) Once you have registered on the site, you consider that you have given us a clear authorization to deliver you promotional emails about our services, in addition to e-mails regarding changes and new features on the site. So if you decide at any time that you do not want to receive such messages, you only have to choose the special link Stop sending these messages to your postal address available at the bottom of any of these emails, or go to the "My Account" section on the site.
Fifth clause:
Your use of your personal information and other user information:
1) Members may need to share personal information (including financial information) with each other, in order to complete operations on the site, you must respect at all times the confidentiality of other members of the site.
2) We do not guarantee the confidentiality of your information when you share it with other members, so you must request information about the level of confidentiality and security contracts from any other members on the site before you start and provide them with any financial or personal data or information, and you can refer to the staff of the Customer Service Center to ensure the validity and safety of the required .
3) This confidentiality contract does not cover your disclosure of your personal information to a member on another site. You agree to use any personal information that you receive from a member on another site for the purpose of completing a process on our site, only for this process, and you will not use the information received from a member on another site for any purposes Others (with the exception of a clear authorization from the member on the other site).
4) You know and agree that you will not use the personal information that you received from the site about any member of another site in accordance with the laws in force in this document.
5) You are aware and agree that you must use the personal information that you have received from users within this agreement.
Sixth Clause:
Use, access, browse and amend your personal information:
1) You can access and review your personal information through the “My Account” management page on the site. If your personal information has changed in any way, or you have given incorrect information on the site, you must update or correct it immediately, either by displaying it on “my account” or from By contacting the customer service team.
2) Please be aware that we will keep your personal information during and after your use of the site as required by law, in order to overcome technical barriers, to prevent fraud, to assist in any legal investigation and to take any other measures stipulated by law.
Seventh Clause:
Links with websites of third parties:
1) The site may contain links to other websites, please note that we are not responsible for the level of security or the methods used in other websites.
2) We encourage you, when you move from our site to any other website, to read the data (confidentiality agreement) about them if you intend to give them your personal information.
3) Our (confidentiality agreement) applies only to your personal information that we have collected on our website.
Clause Eight:
Browsing software used on your personal computer:
1) Like many websites, our site uses small software files that are installed on the hard part of your computer. When you go to visit certain Internet pages on the sites, the record identifies the browser (Browser) through a unique and random number.
2) The "cookies" that we use do not reveal any of your personal information. These records help us improve your performance on the site and help us understand which parts of the site are most used. You are free to delete these records if you are allowed to do so from the browser, although this may lead to stopping you from using the site.
Clause Nine:
No spam or spoof emails:
We do not tolerate destructive messages. In order to inform the site of any destructive or deceptive e-mails, please send an email to (info@e-copon.com). Contacting to send e-mails that harm us or any content will lead to the revocation of the terms of the user agreement . We scan messages automatically, and we may resort to manual filtering to find out if there are destructive messages, viruses or malicious attacks and any other malicious or illegal activities.
Clause Ten:
Protecting your personal information:
1) We keep your information (confidentiality agreement) in electronic files in the United States, so when you provide us with your personal information, you have given us the responsibility to keep this information in the United States, and we take all precautions to preserve your information (confidentiality agreement), by not accessing To them from irresponsible parties, or their use or disclosure.
2) In any case, the Internet is an insecure means and we do not guarantee the confidentiality of your personal information, and you must enter the username and password every time you want to enter your account or complete transactions on the site, choose the login password accurately using distinct numbers and letters with special specifications. Do not disclose the username and password to anyone. If you think that the username or password has been exposed, immediately contact the support team on the site to change it, or you can change it from “My Account”.
Clause Eleven:
How to contact us to inquire about (Confidentiality Agreement)
If you have questions or concerns about our collection and use of your personal information, please contact the Customer Care Center team or write to us at the mailing address of the Customer Service Center (info@e-copon.com).
(ECopon)
Smart Link Information Technology Company
Villa No. 3113
Jeddah - Al-Shati Dist.
Saudi Arabia